Alarco Cargo
Cargo transport and logistics

Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and cargo transportation platform.

By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal identification information such as your name, email address, phone number, and company details.

We collect shipment-related data including origin, destination, cargo details, tracking numbers, and delivery status.

We may collect technical data such as IP address, browser type, device information, and usage activity.

3. How We Use Your Information

To provide and operate logistics, transportation, and tracking services.

To process shipment requests and coordinate deliveries.

To communicate with you regarding your shipments, quotes, or service updates.

To improve system performance, operational workflows, and user experience.

To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing (GDPR)

We process your personal data based on contractual necessity, legitimate interest, legal obligations, and your consent when required.

5. Data Sharing and Disclosure

We may share your information with logistics partners, drivers, and service providers involved in fulfilling shipments.

We may disclose information when required by law, regulation, or legal process.

We do not sell or rent your personal data to third parties.

6. International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction.

We take appropriate measures to ensure your data remains protected under applicable laws.

7. Data Retention

We retain personal and operational data only as long as necessary to fulfill service purposes, legal requirements, and operational needs.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information.

However, no system can guarantee absolute security.

9. Your Rights

You have the right to access, correct, or delete your personal data.

You may request restriction of processing or data portability where applicable.

You may withdraw consent at any time where processing is based on consent.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze traffic.

You can control cookies through your browser settings.

11. Third-Party Services

Our platform may integrate with third-party services such as analytics, payment providers, or communication tools.

These services may collect information according to their own privacy policies.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact section of our website.